BOOK YOUR EUROSTAR TICKETS

ARRIVING IN THE UK?

YOU MAY BENEFIT FROM FASTER ENTRY OPTIONS

Great news for non-EU nationals who frequently travel to the UK!
You can now get through passport control faster, thanks to the Registered Traveller Service. It means you can:

  • Use UK and EU entry lanes at Eurostar terminals in London, Paris, Brussels and Lille;
  • Pass through ePassport gates as long as you have a biometric passport or one that is chipped;
  • No longer have to fill in a landing card.

Who can apply for the service?

  • You must be at least 18 years old, have a UK visa or have visited the UK at least 4 times in the last 2 years and have an eligible passport from one of the following countries - Brunei, Hong Kong (a Special Administrative Region passport), Japan, Malaysia, Singapore, South Korea, Taiwan, Australia, New Zealand, Israel, Canada, Mexico, USA, Argentina, Belize, Brazil, Chile, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay and Uruguay.

How can I apply?

How much will it cost?

  • £70 for one year membership and £50 for renewal.

DOCUMENTS

WHAT TO BRING

To check in, you will need your Eurostar ticket, plus a valid passport or identity card, and a visa if applicable. If you're travelling with kids, they will need their own passport too, including babies.

When you arrive at the check-in gates, simply scan the barcode on your paper ticket or on your mobile. It's very simple! If your ticket doesn't have a bar code, don't worry - you just need to check in at one of the desks.

When you're departing from a UK station, bear in mind that extra passport checks are done but these only take a few seconds.

CHILDREN ON EUROSTAR

RULES ON KIDS TRAVELLING ALONE

Eurostar welcomes kids but you need to bear in mind there are specific age restrictions:

  • Teenagers aged between 16-18 years can travel independently;
  • Kids aged between 12-15 (inclusive) can travel on their own as long as they're carrying a completed Eurostar unaccompanied minors form ((http://www.eurostar.com/sites/default/files/pdf/unaccompanied_minors.pdf) which has been signed by their parent/legal guardian at the station in the presence of Eurostar staff. They may be asked to show it to staff on board. 
  • Children under the age of 12 MUST travel with a companion aged 16 or over.
  • Unaccompanied children are not allowed at all on the direct London-South of France service or direct ski services.

ENJOY FAST CHECK IN TIMES

TIMES VARY DEPENDING ON YOUR TICKET

Standard and Standard Premier customers 
Check in at least 30 mins before departure.

Business Premier customers
Check in at least 10 mins before departure.

Ski train customers
Check in 1 hour before departure.
Remember to always allow extra time at busy times such as weekends and bank holidays!

SECURITY PROCEDURES

WHAT TO EXPECT

Security procedures are similar to those carried out at airports and are done to ensure the safety of passengers. All luggage is scanned by an X-ray machine but this only takes a few minutes.