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Florence Santa Maria Novella is the city's main train station. The station is situated in the heart of the city with most tourist attractions within walking distance.


LOCATION The station is right in the heart of the city centre, so you can start exploring as soon as you arrive. Buses and taxis are also on hand if you’ve got a lot of luggage and your hotel isn’t within walking distance. Address: Piazza Stazione, FIRENZE, Florence
ACCESSIBILITY If you need assistance at the station head to Sala Blu which is located on the ground floor, near platform 5. Assistance is available between 06:45 and 21:30. For more information or to arrange assistance, contact Sala Blu at least 24 hours before departure. Email
LUGGAGE There is a left luggage facility at the station, located on the ground floor near platform 16. It is open from 06:00 - 23:00 daily. There is also a lost property office at the station, located just outside the station Via Circondaria #19.
TOURIST INFORMATION The main tourist information centre is in the city centre. Visit Tourist Information Office - APT Firenze, Via Cavour 1R, Firenze. The office is open from 08:30 - 18:30 Monday - Saturday and 08:30 - 13:00 Sunday.
LOUNGE The Freccia Club Lounge is the place dedicated to Trenitalia customers holding a Gold or Platinum CARTAFRECCIA, an Executive Ticket or AV Salottino Ticket. The lounge is located on the ground floor, near platform 16 and open 06:40 - 20:20 daily.


The beautiful capital of Tuscany

Read our great tips on what to see and do in Florence